Murray Goulburn Co-operative is Victoria's largest exporter of containerised cargo, as well as keen innovators and active users of electronic documentation processes for nearly a decade. In early 2003, MGC implemented the Argosy Export Management Software system.
Argosy has proven exceptionally ‘user-friendly’ and has given Murray Goulburn the capability to:
- Handle significantly increased volumes of exports without a corresponding increase in resources and with minimal extra costs.
- Reduce document preparation times in the order of 75% with increased accuracy.
- Encourage improved communications and hence closer relationships with all business partners, particularly government agencies such as AQIS and ACS.
- Maintain a competitive edge in the aggressive international markets and challenging economic conditions while increasing the tonnes of product shipped.
- Better utilise resources, both human and mechanical, to reduce mundane and repetitive work thereby stimulating staff and improving motivation.
- Consolidate forms and templates essential for international trade.
- Reduced courier costs by less paperwork and increased document accuracy through dramatically reduced error rates.
- Improve the speed of document lodgement to the bank and customer, thereby increasing customer satisfaction.
- Provide a sound base from which to enhance current electronic methods and develop new processes to exploit emerging technologies.
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